Terms and Conditions: Bonus Wagering and Payout Limits in Plain English

These terms govern your use of our site. This is a plain-language summary of the key points; the full legal terms apply in every case and are available on request and at sign-up. By playing with us you agree to them.

Accounts

You must be 18 or older and hold one account only, registered with accurate details. The name on your account must match your identification, because we verify both before a first withdrawal. Duplicate or fraudulent accounts are closed, and related balances may be voided under our fair-play rules.

Bonuses and wagering

Bonuses are optional and carry wagering requirements — typically 50x the bonus, with pokies contributing fully and table or live games little or nothing. Maximum bet limits and time windows apply while wagering, and withdrawing before you finish forfeits an unfinished bonus and its winnings. Each offer's specific terms sit beside it when you claim.

Payments and verification

Deposits and withdrawals are processed in AUD through the methods listed at the cashier, subject to the weekly withdrawal cap and standard checks. We may request know-your-customer documents at any time, and we hold payouts until verification is complete. We never charge hidden fees; any charge is shown before you confirm.

Fair play

We reserve the right to suspend accounts we reasonably suspect of collusion, bonus abuse or fraud, and to correct obvious pricing or game errors. Our games run on tested RNGs, and disputes are handled first by our support team. These terms may be updated, and material changes are communicated to registered players.

Responsible play and account closure

We support responsible gambling and act on it. You can set deposit limits, take a time-out or self-exclude at any time, and we honour those requests without argument. We may also close or limit an account where we see signs of harm, and we reserve the right to refuse service where the law or our licence requires it.

Dormant accounts may attract an administration charge after a long period of inactivity, applied transparently and only after we have tried to reach you. Any balance remains yours to withdraw, subject to verification and the standard limits. We would always rather return funds than hold them.

Changes, liability and contact

We may update these terms to reflect new features, laws or licence conditions, and we tell registered players when a change is material. Our liability is limited to the funds in your account, and nothing here removes rights you hold under applicable law. If anything is unclear, our support team will explain it before you agree.

Finally, these terms work alongside the specific rules shown beside each bonus, payment method and promotion. Where a specific offer states its own conditions, those apply to that offer; where it is silent, these general terms fill the gap. Reading both takes a minute and saves confusion later.