Privacy Policy: What We Collect and Why We Keep Your ID Files

Your privacy matters to us. This policy explains, in plain terms, what personal information we collect, why we need it, how we protect it and the choices you have. It applies to your use of this site and our app.

What we collect

We collect the details you give us at registration and verification — name, contact details, date of birth and identification documents — plus payment information and records of your play. We also gather technical data such as device type and IP address to keep accounts secure and the service reliable.

Why we use it

We use your data to run your account, process deposits and withdrawals, meet our legal and licensing obligations, and prevent fraud and underage play. With your consent we send offers relevant to how you play, and you can opt out of marketing at any time without affecting your account.

We share data only where necessary: with payment providers to move money, with identity and anti-fraud partners to verify accounts, and with regulators when the law requires it. We do not sell your personal information. Any partner handling your data is bound to protect it to the same standard we hold.

Security and your rights

We protect data with SSL encryption, access controls and retention limits, keeping information only as long as we must. You can request a copy of your data, ask us to correct it, or request deletion where no legal duty requires us to keep it. Contact our support team to exercise any of these rights.

Cookies and marketing choices

Like most sites, we use cookies and similar tools to keep you signed in, remember your preferences and understand how the site is used. Essential cookies are needed for the site to work; analytics and marketing cookies are optional, and you can manage them in your browser or device settings at any time.

Marketing is always your choice. With your consent we send offers matched to how you play, and every message carries a one-tap way to opt out. Unsubscribing from marketing never affects your ability to play, deposit or withdraw — it simply quiets the promotions.

Keeping your data accurate

Accurate records protect you as much as us. Keep your contact and identity details current so verification and payouts run smoothly, and tell us promptly if anything changes. You can review or correct your information, or request deletion where no legal duty requires us to keep it, by contacting support.

Questions about your data are welcome and answered. If you are unsure what we hold or why, ask our support team and we will explain it in plain terms. Protecting your information is part of running a casino people can trust, and we treat it with the same seriousness as protecting your funds.